Due to the Coronavirus emergency, in case of cancellation up to 21 days before the beginning of the stay, cancellation penalties will not be applied, notwithstanding what is indicated in the Summer 2020 conditions of stay. Bluserena will recognize vouchers valid until 31.12.2021 for the sums already paid.
The following cancellation fees are applied on the total amount of the booking (except for the Bouquet option):
- cancellations up to 21 days before arrival: 10%;
- cancellations from 20 to 10 days before arrival: 50%;
- cancellations from 9 to 4 days before arrival: 75%;
- cancellations from 3 to 0 days before arrival: 100%.